Move to simplify customer experience
As part of Emirates Post’s ongoing network expansion strategy aimed at increasing the number of locations and channels for customers, the official postal operator and leading express provider in the UAE, has launched new ‘Emirates Post Kiosks’ in some of Dubai’s leading shopping centres including The Dubai Mall, Mall of the Emirates, Al Waha Mall, and Madina Mall.
Considering its location in major malls frequented by shoppers, these ‘Emirates Post Kiosks’ will provide customers with a more convenient and seamless experience in accessing Emirates Post’s key services. Customers can now avail of a variety of services such as PO Box registration and collecting or sending domestic and international shipments.
“We launched our new kiosks in major shopping centres in the emirate to be even closer to our customers and ensure that they can reach us easily as they go about their daily errands during mall visits,” stated Rashed Huraiz Alfalasi, Acting Chief Retail Officer, Emirates Post.
Emirates Post is on track in its plans to strengthen its local network and facilitate access to services and innovative solutions. This is in line with current efforts to expand strategic partnerships to improve the efficiency and quality of postal and express services and eCommerce delivery solutions.