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Turkish Cargo gets Quality Certification from Cargo iQ

by Kevin Vaz
April 16, 2023
in Airlines

Certification is a critical independent benchmark for the carrier’s performance

Turhan Ozen, Chief Cargo Officer, Turkish Airlines

Turkish Cargo now has its global operations and services certified by the coveted Cargo iQ Certificate.

The carrier attributes obtaining the certification to the company’s accomplishments, capabilities, innovations and new initiatives.

The top airline became has been recognized by Cargo iQ, an IATA (International Air Transport Association) interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.

Comprehensive inspection

As part of the Cargo iQ requirements, all processes, including conformity of its operational processes, the services it offers to its customers and the quality management in general terms, of Turkish Cargo, have undergone an inspection by SGS, the independent inspection company based in Geneva and contracted by the IATA.

Consequently, the comprehensive inspection was conducted accordingly, the processes and services, carried out meticulously by Turkish Cargo, have been determined to be compliant with the quality standards of Cargo iQ.

“The Cargo iQ certificate, an independent benchmark for our performance consistent with the quality standards of the logistics industry, is a key milestone that denotes our service quality, operational excellence, our standards that are innovative and aimed at meeting the customers’ expectations, and adherence to sustainable goals and commitments,” affirmed Turhan Ozen, Chief Cargo Officer, Turkish Airlines.

Reliable solutions partner

“Thanks to the cutting-edge technologies it uses and develops, and the innovative approaches it adopts and its service quality that is beyond the expectations, Turkish Cargo will continue to rank among the most reliable solution partners in the air cargo industry,” he added.

“We are gratified that Cargo iQ has issued the Quality Audit Certificate to the team of Turkish Cargo.  The external auditor and industry regulator has verified and confirmed that Turkish Cargo is complying with the process standards created by Cargo iQ for all our members and for the air cargo industry at large,” asserted Lothar Moehle, Executive Director, Cargo iQ.

“I would like to commend hard work of the entire Turkish Cargo team. As the quality work never stops, we are looking forward to cooperating with the TK Cargo team on even further quality improvements in the future,” he concluded.

Operational capabilities

Achieving sustainable growth with its infrastructure, operational capabilities, fleet and expert teams in the field, Turkish Cargo aims to become one of the top three air cargo brands in the world.

Within this framework, Turkish Cargo has been innovating by developing pioneering projects in the field of digitalization to meet the needs of its customers and industry partners to deliver sustainable high-end services in a constantly changing world. 

As a mega airline, with air cargo operations to more than 340 destinations, 98 of which are cargo-only  destinations, in 132 countries around the world, Turkish Cargo operates with its fleet of 373 aircraft, 20 of which are freighters, at its hub in Istanbul that connects the continents with its strategic importance. Turkish Cargo, the fastest growing and developing air cargo brand of the world, aims to become one of the top three air cargo brands in 2025.

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