The new parts centre to open in Dubai World Central in December 2022
Daimler Commercial Vehicles MENA has announced a strategic, long-term partnership with global logistics provider DHL Global Forwarding for the operations and management of the soon-to-be-launched Daimler Truck Dubai Parts Centre.
The advanced facility will serve as a dedicated warehouse for truck parts and will enable DCV MENA to better serve Daimler Truck AG customers in the Middle East, by offering broad and dependable parts availability and short turnaround times, according to a press communique.
The launch of the Daimler Truck Dubai Parts Centre ensures that customers will be able to easily source a broad variety of parts in the shortest amount of time and keep their trucks on the road for longer periods of time.
Scheduled to begin operations in December 2022, the facility features closed chambers and an operational area of 23,478sqm, as well as 5,000sqm of interlocked open yard storage. Taking shape within Dubai World Central, it further establishes Daimler Truck AG as an independent organisation, following the split of Daimler AG to Mercedes-Benz AG and Daimler Truck AG in December 2021.
Supply Chain partnership
The Daimler Truck Dubai Parts Centre will be operated by DHL Global Forwarding and is to feature a dedicated supply chain and logistics team that will focus on customer requirements across the Middle East, taking over duties from the Mercedes-Benz AG Regional Logistics Centre in Dubai.
The new Centre will feature 24 loading doors for large and small trucks and 15m high ceiling and offer a maximum storage height of 13m features a multitude of safety features including an advanced fire alarm system and sprinkler system, and is ISO 9001:2015, ISO 14001:2015 certified.
The Daimler Truck Dubai Parts Centre is part of the region’s first-ever EV and battery logistics hub, built by DHL Global Forwarding and developed in close cooperation with the EV (electric vehicle) team of DHL Customer Solutions & Innovations – being perfectly positioned for a future that sees increased dependence on battery-based electric vehicles.
The facility offers convenient access to Dubai World Central Airport and Jebel Ali Port and will ensure regional customers of Daimler Truck AG brand products, including Mercedes-Benz trucks, will be able to service their vehicles in the shortest possible time.
“Since DHL demonstrated its capabilities, professionalism and effectiveness through an existing facility during the procurement phase of this project and has proven expertise and experience in auto-mobility and EV logistics, it was the obvious choice for an operations partner for this important facility,” affirmed Alexander Schneider, General Manager Customer Services, Daimler Commercial Vehicles MENA.
“The partnership between DCV MENA and DHL is a natural fit as both companies align on many fronts from being customer-focused to having a commitment to sustainability,” asserted Fathi Tlatli, President Global Auto-Mobility Sector, DHL Customer Solutions & Innovation.