E-commerce sales in the MENA region are expected to reach around $50bn this year, an increase of 163% in just 5 years
As part of its participation at Seamless Middle East 2022, Dubai CommerCity, the first and leading e-commerce free zone in the region, highlighted its incorporation of the latest technology trends in its services. The free zone ensures the adoption of advanced technologies to facilitate the process of setting up new e-commerce businesses and drive the growth of the industry.
As part of his keynote presentation on the advantages of setting up an e-commerce business in a free zone, Abdulrahman Shaheen, Senior Vice President of Operations at Dubai CommerCity, discussed the importance of Blockchain for enabling seamless trade, highlighting Dubai CommerCity’s collaboration with Dubai Customs to launch the free zone’s own blockchain node.
The blockchain node will be offered to Dubai CommerCity’s tenants, lowering their implementation cost significantly and allowing them to leverage the operational efficiencies.
“Incorporating blockchain brings major benefits to our clients, which include a reduced cost for e-commerce, allowing importing goods to the local market from the free zone, automated declaration, reduced charges, easy return of goods, automated duty refunds, an integrated and uniform gate-pass process, and reduced documentation,” observed Shaheen.
According to Mitch Bittermann, Senior Vice President of Commercials, Dubai CommerCity, some of the most significant e-commerce trends include conversational commerce, super-apps, and the metaverse. In addition, some retail trends include the beacon technology, digital experience mall, contactless shopping, micro-fulfilment centres within shopping malls, among others.