The corporation is keen to develop its services to achieve global leadership
The Ports, Customs and Free Zone Corporation (PCFC) recently received 7 ISO certificates in the Integrated Management System after the completion of procedures and external audits by LRQA (Lloyd’s Register Management Systems), a leading global Certification Body.
HE Sultan Ahmed Bin Sulayem, Chairman, PCFC, stressed that the corporation’s accreditation with 7 ISO certificates is a culmination of the efforts of work teams at the level of business units of the corporation towards implementing and standardizing quality standards to comply with best practices and international standards.
Bin Sulayem explained that the Ports, Customs and Free Zone Corporation has passed the necessary audits to qualify for 7 ISO certificates, namely, the quality management system (ISO 9001) to meet the expectations of customers in accordance with the strategic directions of the corporation, the environmental management system; ISO 14001 to reduce pollution, and the health and safety management system; ISO 45001 through the prevention of diseases and injuries in work areas, and the complaints management system; ISO 10002 to enhance customer satisfaction, and the security management system; ISO 28000 by controlling security risks, and the information security management system and ISO 27001 by protecting the information of the corporation and all strategic partners.
The Chairman of Ports, Customs and Free Zone Corporation received the ISO certificates during the launching ceremony of the new corporate identity of the corporation, from Luis Cunha, Director of Operations, South Africa, Middle East and Asia region, LRQA, in the presence of Ahmed Mahboob, CEO, PCFC and Director General, Dubai Customs, and other senior officials.
Bin Sulayem stressed that the corporation is keen to implement the requirements for obtaining these certificates, as part of its efforts to continue to improve the level, quality and efficiency of services and the administrative and operational systems in place, noting that the corporation follows and applies international standards in the quality management system.
“We at LRQA are delighted to be a partner of PCFC and we look forward to continuing to work closely with our UAE associates,” affirmed Cunha.