The initiative is in line with the company’s digital transformation programmes
Emirates District Cooling Company (EMICOOL) has announced that it will implement Oracle Utilities Customer Cloud Service to prioritize the growing needs of its customers with improved billing and metering solutions and to enhance energy efficiency across verticals.
The initiative, in line with the company’s digital transformation programmes, aims to enhance core business processes that drive operational efficiency and upscale customer service. Oracle Utilities Customer Cloud Service delivers utility meter-to-cash solutions with the scale, agility, security, and simplicity of Oracle Cloud Infrastructure (OCI).
“By prioritizing customer needs, we are actively looking forward to the migration, reiterating the Company’s strategic steps towards transforming the district cooling industry services,” commented Dr. Adib Moubadder, CEO, Emicool.
“Applying our experience in innovative technologies and digital transformation across major enterprise corporate landscapes, the intelligent solutions we integrate will improve employee work efficiencies and give a unique customer experience,” asserted Hatem Hariri, Managing Director CNS Middle East, the official partner and system integrator for Oracle in Dubai.
“Oracle Cloud offers a unified environment, providing a flexible cloud infrastructure, powerful standards-based platform, and a comprehensive portfolio of business applications all on a subscription basis that Emicool can consume as their business requires,” added Nauman Afsar, Regional Vice President, MEA, Oracle Energy and Water.