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SAP Concur drives meaningful change for GBM

by Saee Joshi
April 20, 2023
in Technology

GBM integrated two SAP Concur solutions as part of its digital transformation journey

Feras Al Majed, VP Human Resources and Communications, GBM

The Covid-19 pandemic fundamentally shifted the way in which people work, disrupting business as usual and forever altering the employee experience.

Global Consultancy McKinsey & Company found that addressing employee experience management is critical, especially when it comes to engagement and work effectiveness. And as the world slowly returns to work, companies have an opportunity to use technology, data, and analytics to meaningfully support their staff.

Gulf Business Machines (GBM), a leading end-to-end digital solutions power brand with one of the largest portfolios of infrastructure, security, and server solutions across the Middle East, has not only nurtured partnerships with the world’s leading technology companies, but they’ve also invested in a talented workforce, according to a press statement. 

As part of their digital transformation journey to more than 1,500 employees across seven offices, GBM reviewed all their legacy systems and one of the important areas for improvement was their invoice (Concur Invoice) and expense (Concur Expense) Management System.

“With over 30 years of experience, GBM required a partner that could help enhance the overall employee experience, and who could provide cloud capabilities and real-time analytics to empower us to become more cost-effective,” explained Feras Al Majed, VP Human Resources and Communications, GBM. “Allowing the flexibility of employees and managers to access the system anywhere and everywhere, at any time in the world – this is a major advantage. From reporting to forecasting and budgets, allowing this flexibility is excellence,” added Ahmed EL-Khashab, GBM’s Head of Procurement.

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