Logistics Gulf News
Subscription
Advertise
  • Home
    • About Us
  • News
  • Transport
    • Air Cargo
    • Airlines
    • Maritime
    • Rail
    • Road
  • Ports
    • Airports
  • Materials Handling
    • Warehousing
  • Vehicles
    • Automobiles
    • Autonomous
    • Commercial
    • Construction
    • Truck & Fleet
  • E-commerce
  • Technology
    • Blockchain
    • IoT
    • Robotics
    • Telematics
  • Interviews
    • Analyses
    • Opinion
    • Outlook
    • View Point
  • Express Deliveries
  • Freight
  • FM
    • Waste Management
  • Events
    • LIL KSA Summit 2025
    • Transit ME 2025
    • LIL Awards UAE 2024
    • LIL KSA Summit 2024
    • LIL Awards UAE 2023
    • LIL Summit KSA 2023
    • LIL Awards UAE 2022
No Result
View All Result
LogisticsGulfNews.com
No Result
View All Result
solitairholding solitairholding solitairholding

Etihad Cargo’s revamped booking Portal boosts user numbers and bookings

by Saee Joshi
April 14, 2023
in Airlines

45 per cent of all Etihad Cargo’s bookings are now made via the carrier’s revamped online booking portal

Etihad Cargo Booking Portal -supplied image

Etihad Cargo launched its revamped online booking portal in October 2021 as part of the carrier’s ongoing digitalisation strategy.

In the six months since its launch, the booking portal has attracted a surge in new users and bookings, with 45 per cent of all bookings being made via the portal in April 2022. Etihad Cargo is confident portal bookings will reach 50 per cent of all the carrier’s bookings in the coming months.

India ranks first with 95.8 per cent adoption, with Hong Kong and China recording 95.4 per cent and 89.6 per cent, respectively. There has also been an increase in new countries, including Vietnam, using the booking portal, demonstrating the portal’s popularity across geographies.

The online booking portal offers Etihad Cargo’s customers a more streamlined booking process that requires minimal data entry. This has enabled users to create and confirm bookings within 45 seconds. Development was based on a close collaboration with partners and customers to ensure it meets their evolving requirements.

“The enhanced look-to-book feature and the addition of a dynamic news feed and personalised dashboards have created a more intuitive process, which has resulted in higher quality booking data and a reduced need for booking modifications,” stressed Martin Drew, Senior Vice President – Global Sales & Cargo.

Following the successful launch of the new online booking portal and positive customer feedback, Etihad Cargo is developing new customer-focused features in line with a wider digitalisation strategy.

Want to stay updated on the latest industry news and trends? Subscribe today to receive your monthly news highlights directly in your inbox!

Tags: Air FreightNewsPerformance
ShareTweetShareSend

Related Posts

Qatar Airways Expands Network in Saudi Arabia with Flight Resumption to Abha and Frequency Increase to NEOM.
Airlines

Qatar Airways Expands Network in Saudi Arabia with Flight Resumption to Abha and Frequency Increase to NEOM.

September 12, 2024
Airbus to unveil ‘ground breaking’ Agnet Turnaround at Critical Communications World 2024
Airlines

Airbus to unveil ‘ground breaking’ Agnet Turnaround at Critical Communications World 2024

May 10, 2024
Dubai Airports back to normal operations
Airlines

Dubai Airports back to normal operations

April 23, 2024
Qatar Airways Group Partners with Our Habitas to Launch ‘Our Habitas Ras Abrouq’, a Luxury Desert Resort Set on Qatar’s Golden West Coast
Airlines

Qatar Airways Group Partners with Our Habitas to Launch ‘Our Habitas Ras Abrouq’, a Luxury Desert Resort Set on Qatar’s Golden West Coast

February 26, 2024
Please login to join discussion

Search

No Result
View All Result

Recent News

Saudi Red Sea Authority Issues Maritime Tourism Agent License to Support Coastal Tourism Activities

Saudi Red Sea Authority Issues Maritime Tourism Agent License to Support Coastal Tourism Activities

July 10, 2025
Empower Supports Sustainable Energy Future with its Strategic Sponsorship of WETEX 2025

Empower Supports Sustainable Energy Future with its Strategic Sponsorship of WETEX 2025

July 1, 2025
Julien Calloud Appointed CEO of SAVOYE to Lead a New Era of Performance and Innovation

Julien Calloud Appointed CEO of SAVOYE to Lead a New Era of Performance and Innovation

June 30, 2025

LogisticsGulfNews.com, the niche media portal designed for the industry, is deeply committed to representing, serving and promoting the interests of the logistics and supply chain businesses in the region

Recent News

  • Saudi Red Sea Authority Issues Maritime Tourism Agent License to Support Coastal Tourism Activities
  • Empower Supports Sustainable Energy Future with its Strategic Sponsorship of WETEX 2025
  • Julien Calloud Appointed CEO of SAVOYE to Lead a New Era of Performance and Innovation

Contact Us

For Editorial Opportunities
editor@logisticsgulfnews.com

For Advertising Opportunities
info@logisticsgulfnews.com

AARYA Media FZC LLC
A- 5805-189, Business Club
Ajman Media City.
P.O Box 29127
Phone: +971 4 368 8464
Ajman- United Arab Emirates

  • About Us
  • Advertise
  • Subscription
  • Contact Us

©️ 2021 Logistics Gulf News. All rights reserved

No Result
View All Result
  • Home
    • About Us
  • News
  • Transport
    • Air Cargo
    • Airlines
    • Maritime
    • Rail
    • Road
  • Ports
    • Airports
  • Materials Handling
    • Warehousing
  • Vehicles
    • Automobiles
    • Autonomous
    • Commercial
    • Construction
    • Truck & Fleet
  • E-commerce
  • Technology
    • Blockchain
    • IoT
    • Robotics
    • Telematics
  • Interviews
    • Analyses
    • Opinion
    • Outlook
    • View Point
  • Express Deliveries
  • Freight
  • FM
    • Waste Management
  • Events
    • LIL KSA Summit 2025
    • Transit ME 2025
    • LIL Awards UAE 2024
    • LIL KSA Summit 2024
    • LIL Awards UAE 2023
    • LIL Summit KSA 2023
    • LIL Awards UAE 2022

©️ 2021 Logistics Gulf News. All rights reserved